At Scoopuniverse, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services.
Who We Are
Scoopuniverse is a global IT outsourcing, software development, RPO, staffing, and consulting company. With over 15 years of industry experience and ISO certification, we operate across San Francisco, London, Singapore, and Bangalore.
Information We Collect
We collect the following types of personal information:
Information You Provide Voluntarily:
- Name, email address, phone number, company name
- Resume/CV (for job applicants)
- Business information (for service inquiries)
- Messages and communication content
Information We Collect Automatically:
- IP address and device information
- Browser type and operating system
- Referring URLs and pages visited
- Date and time of website access
- Cookies and usage data
Information from Third Parties:
- Social media interactions (LinkedIn, Facebook, etc.)
- Recruitment platforms
- Marketing and analytics tools
How We Use Your Information
We use the information we collect to:
- Provide and manage our IT services and solutions
- Respond to your inquiries and requests
- Process job applications and staffing services
- Send important updates, newsletters, and marketing content
- Improve website performance and user experience
- Ensure compliance with legal and regulatory requirements
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Our subsidiaries and trusted business partners
- Service providers who support our website, recruitment, or communication services
- Legal authorities, if required by law or to protect our rights
All third parties are contractually obligated to handle your data in a secure and compliant manner.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your data
- Correction: Request to correct inaccurate data
- Deletion: Request to delete your data (“Right to be Forgotten”)
- Objection: Object to certain uses of your data (e.g., marketing)
- Data Portability: Receive your data in a structured, machine-readable format
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how you use our site. By continuing to use our site, you consent to our use of cookies.
You can manage cookie preferences via your browser settings. For more information, please refer to our Cookie Policy (if available).
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted data storage
- Secure servers and firewalls
- Role-based access control
- Regular vulnerability assessments
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
International Data Transfers
Your data may be processed in countries outside your own, including the USA, UK, Singapore, and India. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.
- General inquiries: 1 year
- Job applications: Up to 2 years unless requested otherwise
- Business contacts: Up to 5 years or based on engagement
Third-Party Links
Our website may include links to third-party websites or services. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before sharing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
We encourage you to review this page periodically to stay informed about how we are protecting your information.